What are the donation methods available?
Donations can be made online via the campaign website using Visa or Mastercard. If you experience difficulties with your transaction, please contact us.
Is my donation eligible for tax deduction?
Yes, all donations made towards this campaign will be eligible for 2.5 times tax deduction of the total donation amount.
Will I receive a tax-deductible receipt for my donation?
Yes, you will receive a tax-deductible receipt via the email address provided within two months from the date of donation.
Can I “adopt a cladding” for someone else?
Yes, you can certainly buy a "virtual roof cladding" for friends or family, upload a photo and short message and share it with them via email, Instagram or TikTok. However, an image and short message can only be uploaded by you, at the time of donation. Please remember when choosing the image and text that your recipient's "roof cladding", including their name, will be on public display once the donation process is complete.
I would like to make a donation for more than 10 pieces of "roof cladding". How can I do that?
Please contact us and we will be in touch within three working days.
I changed my mind. Am I able to receive a refund for my donation?
We regret to inform that donations made are not refundable.
How will Esplanade utilise the money raised from this campaign?
Esplanade is a charity and not-for-profit organisation. Funds raised from the campaign, after deduction of transaction fees, will support Esplanade’s efforts to ensure programmes remain accessible to everyone in the community.